Baker on the Bay – Privacy Notice

Last updated: 13 October 2025

1. Introduction

At Baker on the Bay, we respect your privacy and are committed to protecting your personal data. This notice explains what data we collect, how we use it, and your rights under UK data protection law (UK GDPR & Data Protection Act 2018).

2. What Data We Collect

We may collect the following information when you place an order or contact us:
- Name
- Address
- Email address
- Phone number
- Payment information (processed securely via Stripe or SumUp)
- Order details and preferences

We do not store or have access to your full payment card details.

3. How We Use Your Data

We use your information to:
- Process and confirm your orders
- Contact you about collections or order updates
- Respond to enquiries
- Maintain business records for tax and legal purposes
- Add your email to our email flyer list to provide advanced notification of opening times, new products, and our menu

We will not send marketing emails without your explicit consent.

4. Data Sharing

We only share your data with trusted third parties necessary for business operations:
- Hostinger – website hosting and contact form processing
- Stripe – secure online payment processing
- SumUp – in-person card payments

Each of these providers complies with UK and EU data protection standards.
We do not sell or trade your data to anyone.

5. Data Storage

Your personal data is stored securely and only for as long as necessary to fulfil orders and legal obligations (such as accounting).

After this period, data is safely deleted or anonymised.

6. Your Rights

To exercise any of these rights, contact us via our website at www.bakeronthebay.co.uk.

7. Cookies

Our website uses cookies to improve functionality, analyse website traffic, and enhance user experience. Types of cookies may include:
- Necessary cookies – for order forms, logins, and secure payments
- Performance cookies – to monitor website usage and improve services
- Functional cookies – to remember preferences or form details

You can manage or disable cookies in your browser settings, but this may affect some website features.

8. Updates to This Notice

We may update this Privacy Notice occasionally to reflect changes in our operations or the law. The latest version will always be available on our website (www.bakeronthebay.co.uk).